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Frequently Asked Questions

At Blockaides, we know clients need clear answers to buy bollards with confidence. Explore our FAQs to learn more about our pricing, ordering, installation, product specifications and warranty details.

Pricing and Quotes

Use these answers to understand how Blockaides prepares quotes and what information helps our team price your project accurately.

How do I get a quote?

Contact us directly or complete the Request a Quote form on any product page. To prepare your quote, we’ll need details such as bollard type, quantity, customization preferences and installation surface. Your finalized quote will confirm specifications, lead time and freight pricing.

Does Blockaides charge for quotes?

No. All quotes are free, and there is no obligation to purchase.

Ordering and Payment

Here’s what to expect when you’re ready to request a quote, confirm an order, and move forward with payment.

How do I place an order?

Every bollard order begins with a quote request. Once submitted, our team will confirm your order details and guide you through payment. This allows us to ensure we have the right specifications before shipping.

Can I order directly online?

We do not offer online checkout. Requesting a quote starts a conversation with our team to help ensure order accuracy. Explore our step-by-step Buyer’s Guide to learn more.

Is there a minimum order quantity?

No. We accept projects of all sizes.

Installation

These answers explain what Blockaides provides for installation support and what to know before bollards are installed.

Do bollards come with installation instructions?

Yes. Every order includes installation documentation.

Does Blockaides offer installation services?

We do not install bollards directly, but we can recommend installers for your project.

What surfaces can bollards be installed on?

Bollards can be installed on concrete or asphalt. Concrete is preferred for crash-rated bollards due to testing standards, while asphalt works for standard fixed and removable options. Specify your surface during quoting so we can offer the correct hardware.

How deep do bollards need to be set?

Installation depth depends on the product and application. Standard fixed bollards typically require 18 to 24 inches of concrete. Crash-rated bollards have specific footing requirements based on test specifications. Our product instructions provide exact measurements, and we are also available for questions.

Can bollards be installed in existing concrete?

Yes. Core-drilling allows installation in existing concrete, provided the slab is in good condition with proper thickness and reinforcement. Our team can advise on product-specific requirements for your site.

Products and Specifications 

Learn more about the bollard types, materials, ratings, and customization options available through Blockaides.

What types of bollards does Blockaides offer?

We supply American-made bollards, including fixed, removable, manual retractable, automatic retractable, lighted and decorative bollards, as well as high-quality crash-rated bollards tested to ASTM F3016 and ASTM F2656 standards. We also offer various bollard accessories, including caps, covers and WrapCovers.

What bollard materials are available?

Options include steel, stainless steel and aluminum. Steel is ideal for commercial use, stainless steel for coastal environments and aluminum for decorative projects. Custom materials are available upon request.

What is a crash-rated bollard, and do I need one?

Crash-rated bollards are tested to stop vehicles at defined speeds. Blockaides offers bollards tested to:

  • ASTM F3016: Covers impacts of 5,000 pounds at 30 MPH.
  • ASTM F2656: Covers impacts of 15,000 pounds at 50 MPH.

These crash-rated bollards are recommended for storefronts, government buildings and schools. 

Can bollards be customized to match our building?

Yes. We offer head styles, mounting configurations, colors and powder-coat finishes. Lighted options, decorative covers and custom bollard dimensions are also available.

Quality and Warranty

These answers cover product quality, domestic manufacturing, and crash test documentation for applicable bollards.

Are Blockaides bollards made in the USA?

Yes. All of our bollards are American-made, supporting tighter quality control, shorter lead times and reliable standards.

Do you provide crash test documentation?

Yes. All crash-rated purchases include crash test summaries from accredited independent testing agencies. Test documentation is also available in advance during quoting.

Working with Blockaides

Here’s what to know about Blockaides’ experience, project support, and customer service.

How long has Blockaides been in business?

We’ve supplied safety bollards since 2010, serving facility managers, architects and government agencies nationwide.

Who typically uses Blockaides bollards?

Our clients include corporate facility managers, government project managers, architects, general contractors and business owners. Explore our bollard applications page to learn more.

Can you help with large or complex projects?

Yes. Blockaides supports projects ranging from single storefronts to multisite government deployments. We also assign a dedicated point of contact for larger projects.

How do I reach someone if I have a question?

Complete our contact form or call us at 909-784-1872. We typically respond within one business day. Call us for urgent inquiries.